Webinar Recording from Thursday 14 May 2020

What will be the new normal for the workplace in 2021 and how do we get there?

We invited four recognised experts in the field of workplace to share their thoughts and predictions for the workplace post Covid-19.

Together Arjun Kaicker, Tim Oldman, Kerstin Sailer and moderator Nigel Oseland tackled these and more burning questions from our audience:

  • Do you think people will continue to work from home and/or remotely and will we ultimately see lower density offices?
  • Are we looking at a design revolution or tweaking what we already have?
  • What do you think of the latest government guidance? In particular social distancing and shift working.
  • How are people going to get to and from their office, in particular with consideration to public transport and elevators.
  • What is the one thing you’d recommend to employers trying to get staff back to work? 

Expert Panel

Arjun Kaicker, Zaha Hadid Architects
Arjun is Co-Head of Workplace Analytics and Insights at Zaha Hadid Architects. Arjun has been an Architect and Workplace Consultant for 20 years and was a partner at Foster+Partners before joining ZHA in 2015.

View Arjun’s presentation here.


Tim Oldman, Leesman
As the Founder of Leesman, Tim sought to offer the property market the first truly independent, unified and standardized pre and post occupancy evaluation tool.  The Leesman Index is now the largest independent workplace effectiveness database containing over a quarter of a million employee responses.

Tim’s recommended reading from the webinar:
Blackbox Thinking – Marginal Gains and the Secrets of High Performance by Matthew Syed
Factfulness – Ten Reasons We’re Wrong About The World – And Why Things Are Better Than You Think, by Hans Rosling


Kerstin Sailer, brainybirdz & UCL
Kerstin is a German architect by training, but has never built a single house. Early on her interest has been in the social side of architecture and how space affects what people do. A sociologist at heart and a lover of all things data, her research focuses on understanding human behaviours in buildings. Alongside her consultation services at brainybirdz she is Reader in Social and Spatial Networks at UCL and teaches on the MSc programme Space Syntax: Architecture and Cities.

Read Ros Pomeroy’s (brainybirdz) write-up of our webinar here.


Nigel Oseland, Workplace Unlimited
Moderating our session: Nigel is a workplace strategist, change manager, environmental psychologist, researcher, international speaker and author. He draws on his psychology background and his own research to advise occupiers on how to redefine their workstyles and rethink their workplace to create working environments that enhance individual and organisational performance and deliver maximum value. Nigel is a co-founder of Workplace Trends.

Read Nigel’s workplace blog here.