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Workplace Trends: Research Spring Summit
Thursday 21 March 2019, London
Our workplace research-driven Spring Summit returned in March 2019.
Delegates enjoyed two sessions with invited guest speakers, plus ten further sessions from the cream of a call for abstracts which were blind-peer reviewed by our two moderators, Nigel Oseland (Workplace Unlimited) and Mark Eltringham (Workplace Insight / WorkandPlace).
Speakers were chosen based on having excellent research content, as well as displaying great communications skills.
Welcome and Introduction
Nigel Oseland, Workplace Unlimited
Nigel Oseland is a workplace strategist, change manager, environmental psychologist, researcher, international speaker and published author. He draws on his psychology background and his own research to advise occupiers on how to redefine their workstyles and rethink their workplace to create working environments that enhance individual and organisational performance and deliver maximum value. Nigel founded the Workplace Change Organisation and is the programme advisor for the Workplace Trends conferences.
Keynote: An Evidence-Based Approach to Workplace Management
Rob Briner, Professor of Organizational Psychology, Queen Mary, University of London & Scientific Director, Center for Evidence-Based Management
Rob Briner is Professor of Organizational Psychology at Queen Mary, University of London and also Scientific Director of the Center for Evidence-Based Management. His research has focused on several topics including well-being, emotions, stress, ethnicity, the psychological contract, absence from work, motivation, work-nonwork and everyday work behaviour.
The role of Virtual Reality and psychological tests in workplace design research
Ruth Hynes, Atkins and Michael Proulx, University of Bath
Work plays an influential role on our lives, and the quality of working environments can have considerable impact on our health and wellbeing. Atkins’ recently collaborated with the Departments of Psychology at University of Bath and Bath Spa University on new ways in which we can study psychological responses to workplace design.
Using virtual reality environments and Visual Spatial Perspective Taking (VSPT) tasks to assess cognitive responses and spatial awareness, these studies have provided further insight into the complex relationships between different spatial attributes and different methods that can be used in design research.
A Biophilic Case Study: How to measure well-being and productivity in the workplace
Julia Ayuso, CBRE
In response to the challenges of how to measure the improvement of productivity and well-being through biophilic architecture design, we developed a tool that measures the predicted features that improve productivity and well-being, based on a scientific method, which has been tested by a pilot experiment.
People, Performance, Place – Measuring the success of workplace transformation using perceptive, observational and cognitive data.
Robin Bott, AON, and Nicola Gillen, AECOM
Workplace transformation can be a powerful vehicle to initiate culture change, inspire innovation and improve productivity. What businesses really want to know is – is it worth it, and does it have a lasting impact on the bottom line.
AECOM took the opportunity to transform its London real estate into a thriving Greater London campus community and leveraged the change as a study environment for measuring the impact of spatial and cultural transformation on performance, collaboration, wellbeing and hard metrics.
Indoor Environmental Qualities and the effects on human performance and productivity
Ian Baker, EMCOR
Within the workplace, how much is too much CO2? Do you know whether the energy used to lower indoor CO2 (creating more of it to pump into the atmosphere!) is beneficial? Or, are you like most organisations, not even measuring it?
And, what about the effects of temperature and humidity?
Location Independent // #MyLifeAsADigitalNomad
Deborah Simmons, Camino Insight Ltd
Location Independent is an in-depth qualitative study into the growing movement of Digital Nomads, and how the demand for greater working flexibility is forcing the workplace to redefine itself.
It follows a community of Nomads living and working in a different city each month for a year (March 2017-18), in Europe and Latin America.
After lunch debate: “The workplace profession is now just pandering to fads and fancies, and the ‘workplace’ is now done: we’ve run out of meaningful things to say”.
For the motion: Rob Harris, Ramidus Consulting
Against the motion: Katrina Kostic Samen, KKS Strategy
“I spent some time with Frank Duffy recently, releasing a stream of memories of working with him, first as an employee at DEGW during the 1980s, and then as a client while directing developer Stanhope’s research programme during the 1990s. Along with his long-term business partner, John Worthington, and thinkers including Franklin Becker, Gerald Davis, Michael Joroff and Jack Tanis, to name a few, Frank helped sketch out the grand scheme of what we now call ‘workplace’. Much of the work of their successors has involved filling in the matrix of detail within the grand scheme.
But further reflection has caused me to ask whether, in filling in the finer details, we have recently somehow lost our way? Are we, the ‘workplace profession’, instead of standing on giants’ shoulders, now just pandering to fads and fancies. Or, even more radical, might it be that ‘workplace’ is now done, and that we’ve run out of meaningful things to say?”
Rob will speak for the motion that we have lost our way in workplace design and management. Katrina will make the case against!
Here and Now: Using our experience-sampling app to measure knowledge workers’ productivity
Iva Kleinová and Matúš Konečný, HB Reavis
Measuring productivity of knowledge workers, who may not have measurable work outputs, is difficult. Perceived productivity seems to be a viable proxy for understanding environmental effects on productivity. We developed and tested an experience-sampling application to measure the productivity of our employees in Bratislava, Slovakia and London.
Crafting Work – Crafting Workplace
Suvi Nenonen and Ursula Hyrkkänen, Tampere University of Technology
Work crafting is defined as self-initiated change behaviour that employees use with the aim to align their jobs with their preferences, motives and passions.
It is proactive work behaviour aiming to improve person’s job fit over work motivation. The places and spaces is one element for employees’ work crafting.
The presentation is based on the data gathered in the project New Ways of Work Crafting, which has investigated how the working time and workspace management practices are crafted by employees in Finnish SME-companies.
The relationship between environment, employee wellbeing, and productivity:
Michael Roskams, KTP Associate/PhD Student, Sheffield Hallam University & Mitie Energy
Michael will discuss his PhD research, the aim of which is to explore the relationship between the physical workplace environment, employee wellbeing, and productivity.
He will present the Environmental Demands-Resources (ED-R) Model, which is applicable for understanding the effects of the workplace environment on the job performance of knowledge workers. In addition Michael will cover the use of wireless sensors and other forms of data capture that can help predict employee wellbeing and productivity.
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