Workplace Trends Research Summit 2021

The Workplace Trends Research Summit returned this Spring on 22 April 2021. The event showcased the best of the latest research into work and the workplace and how it can be applied for practical benefit. More than ever this year, the findings of such research are of paramount importance in strategic planning for work and the workplace.

If you missed the event, you can still purchase access to the recordings of sessions. Follow the Access Recordings button to the right and you’ll receive:

• A link to watch recordings of all 11 sessions, including Q&As, totalling 4 hours of viewing time.
• PDFs of presentations, plus links to relevant reports.
• Synopses of all presentations.

About the Research Summit

Our Research Summit is an event with a difference. It lies somewhere between a full research conference and our more glossy London October event. Presentations are selected from submitted abstracts of recent applied research projects. So the presentations will be data rich, but also very relevant to informing current and future thinking on work and the workplace.

Each year the event attracts around 200 delegates from the workplace community – workplace consultants, occupiers, designers, architects, researchers and suppliers.

Of course in 2021 it’s a little different, so the Summit will take place online on our Hopin platform, which best simulates both the presentation and social side of conferences as we used to know them.

Why Attend?

• Watch presentations on the main stage in real time.
• Take part in Q&A with the speakers post-presentation
• See who’s attending ahead of the summit and connect with them on socials.
• Join chat rooms with your web cam and microphone, or just watch quietly til you’re ready to jump in 😉
• Dive into the networking area for a workplace speed-dating experience!
• Chat and comment during main sessions in the text-chat feature.
• Explore our Expo Booths and chat with suppliers.
• Watch as much or as little throughout the day as you wish, it’s easy to dip in and out.
• Watch presentation recordings at your leisure after the event.
• Receive PDFs of presentations slides and papers.
• Join our LinkedIn Group exclusively for past and present Workplace Trends attendees.
• Be part of the growing professional community of Workplace Trends Delegates!

Who's Attending

With a virtual platform, we’re thrilled to be able to attract a world-wide audience. To date we have received registrations not only from our regular UK and European delegates, but also from as far afield as the US, Australia, South Africa, and EMEA regions. At time of writing registrations include teams and individuals from the following organisations:

(Registered delegates, don’t forget you can connect with fellow attendees ahead of the event via the Hopin App).

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3edges – 3g Office – 4 Day Week – ABChange Consultancy – All In Good Time – Amnesty International – A&Q Partnership – AAID  Allen Architecture Interiors Design –  Amnesty International – Anglia Ruskin University – Apex Acoustics Ltd – Argenta Wellness – AWE – Baker Stuart – Bates Smart – Bettina Therese Interiors – BGIS – Bigger Than Reality – Blue Jelly – Camino Insight Ltd – Cass Business School – CBRE – Chris Webber – Christine Kohlert –  COADY Architects – Colebrook Bosson Saunders – Copenhagen Property and Procurement  – Copenhagen Property and Procurement (KEID) – Coulthard Barnes – Coworking Library – Coworking Norge (Norway) – Design With Science – Diana Winzer – DoorDash – EMCOR UK – EPR Architects – European Coworking Assembly – FABRIKKEN AS – Facebook – Facilitate Magazine – FCO Services – FiD – Fiona Bradley Consulting – Flexibility.co.uk Ltd – FMJ – Global Workplace Analytics – GoSpace AI – GXN Innovation – Hassell Studio – HB Reavis – Herman Miller – Historic England – Hodge Development – HOK – Hoof – Human Connections – www.i-fm.net – Il Prisma – Inclusive Cultures – Indoor Garden Design – iPWC – The Journal of Biophilic Design – Kingsley Symes Consulting  – Kate McLaren Design – Københavns Kommune – Knoll – Layer 9 – Leesman – lemay – Logovisual – LOM architecture and design Ltd – London Coworking Assembly – Loughborough University – Manchester Metropolitan University – Manchester Metropolitan University  – Martin Glover – Medtronic – Moodsonic – Nowy Styl – Novartis – NowyStyl – OOS – Osmond Ergonomics – Pacific Program Management – Perpetual Guardian – Queen Margaret University – Ramidus – raum rebellen GmbH – Red Cross – ReSearch Consultancy Kft – Resonate interiors – RICS – RMIT University – Rockfon – Royal Borough of Kingston upon Thames – Safsal Nettina – Saint-Gobain Ecophon – Sheffield Hallam University – SIGNAL – SMMA – Solcrown – Space Sense – Sprinklr – Steelcase – Steelcase SA – Studio Cwtch – Studio LIST – Studio Pacific Architecture – Sunshine Interiors – Superlab – Surrey Police – TALENTADVALOREM – Talent Locker – Tarkett – The Changing Work Company – Tommy Wilén – TownSq – Transport for NSW (State Government – Australia) – TTSP – UKTV – University College London – The University of Melbourne – University of New South Wales – University of Southern Denmark – Velvet Platform – VIRIDIS – WeWork – Woodhouse Workspace – Work&Place – workessence – Workplace Insight – Workplace Scotland – Workplace Trends – Workplace Unlimited – Woudhuysen Ltd.

Expo Booths

Just like a ‘real’ conference, we have Exhibition Stands, or Expo Booths, where you can meet and quiz our exhibitors – currently our list includes Saint-Gobain Ecophon, EMCOR UK, Herman Miller, Workplace Unlimited, Workplace Insight, Work&Place, European Coworking Assembly, The Coworking Library, Leesman, The Journal of Biophilic Design, Indoor Garden Design, Logovisual, All In Good Time, McLeod AV.

Check the preview here: https://hopin.com/events/wtrs2021#booths

Programme

Scroll down past our speaker headshots to see the details of all sessions. Click each line to expand and view more details on the speakers and their presentations. You can also download the running order as a PDF here: Workplace Trends Research Summit 2021 Agenda

Sessions

• Review Team

  • Fiona Duggan, FiD
  • Nigel Oseland, Workplace Unlimited

  Speaking sessions are filled with the highest ranked submissions from a call for abstracts (open now) of published research that will be blind peer-reviewed by our review team: Nigel Oseland (Workplace Unlimited) and Fiona Duggan (FiD).

  Submissions were blind-reviewed on the following criteria:

  • Original idea and content
  • Credible research methodology
  • Backed up by good evidence/data
  • Independent unbiased research
  • Interesting content
  • Non-commercial content
  • Relevance to Workplace Trends audience
  • Personal or company activity on social media
  • Speaker’s presentation experience and style

  • 

    Fiona Duggan

    FiD

    Fiona Duggan is founding director of FiD, a London-based consultancy set up in 2006. Using a combined background in architecture and organisational psychology, Fiona works at the place where users and buildings meet, seeking ways in which the design and use of space can support academic and/or organisational change. Over the past 33 years she has worked in teaching, research and consultancy roles across more than 200 organisations and institutions. She presents and writes about the relationship between users and space.

  • Nigel Oseland

    Workplace Unlimited

    Nigel is an environmental psychologist, workplace strategist, change manager, researcher, author and international speaker. Nigel works with his clients to redefine their workstyles and create cost-effective and space-efficient workplaces that enhance concentration, collaboration, creativity and business performance. Where appropriate he helps design and implement sustainable agile working environments.

• Presentations: Expand to follow the link for our full running order

  Between sessions we have breaks, networking, chat sessions and the opportunity to view the Expo Booths. For full details of these and all the timings check the Schedule at https://hopin.com/events/wtrs2021

• 0900 Morning Chair's Welcome

  • Nigel Oseland, Workplace Unlimited

  • Nigel Oseland

    Workplace Unlimited

    Nigel is an environmental psychologist, workplace strategist, change manager, researcher, author and international speaker. Nigel works with his clients to redefine their workstyles and create cost-effective and space-efficient workplaces that enhance concentration, collaboration, creativity and business performance. Where appropriate he helps design and implement sustainable agile working environments.

• The 4 Day Week - A panacea for the 21st century workplace, fact or fantasy?

  • Andrew Barnes, Founder of Perpetual Guardian and Architect of 4 Day Week

  Research based evidence from recent studies: In this talk I shall set out the principles of the 4 Day Week model. Review the research and outcomes from the Perpetual Guardian experience, as well as results from other companies globally. I shall also use results from related studies to position the Perpetual Guardian experience in the context of other workplace studies.

  • 

    Andrew Barnes

    Founder of Perpetual Guardian and Architect of 4 Day Week

    Entrepreneur Andrew Barnes is a digital-age innovator and the founder of 4 Day Week Global and the 4 Day Week Global Foundation, which together provide a community environment for companies, researchers/academics and interested parties to be able to connect and advance this idea as part of the future of work. Andrew is on the advisory boards of both the US and Ireland 4 Day Week campaigns and the board of the newly created Wellbeing Research Centre at Oxford University.

• Togetherness and Place - Considerations in the Post-Pandemic Workplace: Learnings from the Australian lockdowns

  • Iva Durakovic, University of New South Wales
  • Laurie Aznavoorian, Bates Smart

  Pandemic-imposed lockdowns have heightened our awareness of the value of (work)Place, highlighting the crucial role it plays in establishing our sense of identity and belonging as workers. Working from home (WFH) during the pandemic has given us an appreciation of flexibility and inclusivity but there is emerging evidence showing how much workers actually missed the offices’ social and learning ecosystem. This presentation discusses (i) how the large scale WFH experience during the first wave of COVID-19 imposed lockdowns affected workers’ connection to, and the importance of, (work)Place, and (ii) how to harness insights towards creating spaces responsive to preferred workplace activities whilst permitting workers to choose the workstyle and pattern that suits their professional role and personal circumstances.

  Key findings from a 2-stage study of WFH experiences during the first and second wave of COVID-19 lockdowns in Australia are reported. Whilst employees felt technologically supported and productive WFH, aspects of connection, collaboration and sense of belonging have suffered with collaboration and togetherness emerging as main motivators for returning to the office. Comparative analysis captures the changing effects of WFH on wellbeing, productivity, and culture over time. The presentation proposes two lenses (togetherness and place), through which the future workplace should be considered by the commercial real estate industry and researchers alike.

  • 

    Iva Durakovic

    University of New South Wales

    Iva Durakovic is an interior architect with over 10 years Industry experience working on a wide range of high-profile award winning workplace design projects. She holds a Bachelor of Interior Architecture Hons (Class 1) from the University of New South Wales where she is currently Associate Lecturer in the Interior Architecture program at the School of Built Environment. Her research focuses on the behavioural impacts of workplace design, both from perspectives of physical and experiential performance, with the aim to develop more effective measures of productivity factors, particularly within tertiary education workplace contexts.

  • 

    Laurie Aznavoorian

    Bates Smart

    Laurie is the Leader of Strategy and Research at Bates Smart. She’s a thinker and provocateur with extensive experience in architecture, workplace design and strategy and has worked extensively across Australia, Asia, New Zealand, Europe and the United States. She has developed innovative approaches to buildings and workplaces that help organisations achieve their ambitions by aligning the workplace and building to a company’s business, brand and cultural objectives, and by laying a foundation to combat disruptive change. She’s a prolific writer and speaker covering topics relating to contemporary work styles, social trends, community attitudes, and the ever-changing global economic context in its relation to workplace.

• There’s No Place Like Home… Or Is There?

  • Bertie van Wyk, Herman Miller Insight Group

  We examine the results from Herman Millers 17,000+ global home working survey, along with other key findings on the changing sentiment towards home and office work.

  Throughout the session Bertie will dispel the 7 myths of the post-crises workplace and explore the data showing the differing quality of WFH experiences. By the end of the session you will leave with a good grasp of what these learnings mean for you and your business, and what to expect from working policies in the future.

  • 

    Bertie van Wyk

    Herman Miller Insight Group

    I am a critical thinking Workplace Specialist with a quick grasp of emerging trends and changing business processes. Through my understanding of humancentric design and workplace development, I can effectively equip organisations and individuals with the knowledge and skills to become more productive, healthy and connected in work.

• Boredom and the Workplace: A tale from Covid and beyond

  • Katy Lawn, Baker Stuart
  • Toby Godman, Baker Stuart

  Data from YouGov which measured Britain’s mood weekly showed a huge spike in boredom during the first national lockdown, where a huge proportion of the population began working from home. Boredom levels have remained consistently higher than usual since this point. This paper uses qualitative data from our in-house Researcher and Wellbeing Consultant Katy Lawn’s recently completed doctoral thesis to explore what boredom at work can tell us about the employee experience and why a bit of boredom isn’t always a bad thing. This paper then uses quantitative data collected this year by Baker Stuart, presented by Senior Data Analyst Toby Godman, to demonstrate levels of workplace boredom as a predictor of various different outcomes at work. We argue that workplace boredom is a neglected frame of reference which can be used to reframe the office’s purpose in the future. We can also use it as a lens to understand some of the fundamental issues around wellbeing, attrition rates and productivity. This is a particular issue for the post-covid working world, where boredom and disengagement are likely to remain problematic for employees with working patterns leaning towards high levels of remote working.

  • 

    Katy Lawn

    Baker Stuart

    Katy has been with Baker Stuart for three years as a researcher, using research to inform our latest service innovations. She has recently competed a doctorate, focussing her research on boredom in the workplace. She has a wider interest in evidence-based management, qualitative research and wellbeing and mental health. She is currently developing the wellbeing division of Baker Stuart, including the development of two wellbeing indexes which can be used to benchmark individuals’ wellbeing as well as the organisational approach to wellbeing. She has also developed and taught a day course on how to design and implement wellbeing programmes, and has experience of teaching in an academic context, as well as research dissemination via conferences, workshops and white papers.

  • 

    Toby Godman

    Baker Stuart

    Toby is an integral part of the Workplace Consultancy team and is responsible for managing the gathering of data for Baker Stuart’s workplace analysis reports. Toby oversees the end-to-end survey and audit processes. His remit includes: data analysis, software and hardware setup, quality control and live data capture oversight, data consolidation and report generation. He has gained a vast amount of experience of leading client surveys and managing the process having worked on many projects for Baker Stuart throughout the UK.

• Decision Making, Dark Rooms and Moomins

  • Sinead O'Toole, Sheffield Hallam University

  Covid-19 is the biggest crisis of our lifetimes.  Our world has been turned upside-down and irrevocably altered.  But it has also acted as a catalyst for change, and as anybody involved in workplace over the last decades will tell you, has opened the door to the kind of changes that we’ve banging on about for years.

  Before we get over excited, let’s not forget that the hard work is only beginning.  My work involves consulting and engaging with people on workplace, and I’ve found that without help to create a clear vision for workplace, people often default to making poor decisions based on assumptions and past experiences.  Given that our organisations are still in crisis mode, we run the risk of jumping headfirst into a poorly thought-out workplace solution that leaves too many people behind.

  I’m an introvert, and already I can see some of the thinking about workplace veering off into the fast lane of ‘super-collaborative-social-istic-experience-alidocious’ (apologies to Mary Poppins) without taking into account diverse needs.  I’d like to make the case for exploring these diverse needs, particularly introvert/extrovert differences and how these need to be taken into account in the design of our workplaces, as well as using our recent experiences to apply new empathy lenses to our workplace spectacles.

  • 

    Sinead O'Toole

    Sheffield Hallam University

    Sinead spent 20 years in financial services, with a career that has included roles in project and change management. Sinead joined Sheffield Hallam University in 2011 as part of the Estates team, quickly becoming a central figure in the university's work on learning spaces. Having completed her MBA in 2016 with a dissertation topic of academic workspace, Sinead's motivation and passion has centered on changing work and learning places for the better, with a particular focus on people and engagement. Sinead was awarded the AUDE (Association of University Directors of Estates) “Emerging Talent” award in 2018 and is currently leading on Hallam’s thinking on workplace. Sinead is heavily involved in the work to reimagine and revitalise the university campus post-Covid, with an emphasis on creating human-centric, great places for everyone. Sinead has previously spoken at Workplace Trends (2018) and will be speaking at the AUDE “Coronacoaster” conference in April.

• A Case Study in Designing for Neurodiversity in the Workplace

  • Adrian Burton, AWE
  • Paige Hodsman, Saint-Gobain Ecophon

  One in seven (14%) of the population have neurodiverse conditions and progressive organisations recognise that diversity of minds improves decision making and innovation.  This includes neurodiverse conditions include dyspraxia, dyslexia, attention deficit and autism, but as Jamie + Lion says “if you know one person with autism then you know one person with autism”.  This diverse group of individuals particularly struggle to work effectively in noisy environments and we need to understand why.

  • 

    Adrian Burton

    AWE

    Adrian is a Chartered Architect and Estate Masterplanner at AWE. My passion is to create or enable better working environments where “each individual can perform at their best”. We need to start a Workplace Trend to address head-on the known problem of noise in offices, rather than doing the same thing over and over again and expecting different results.

  • 

    Paige Hodsman

    Saint-Gobain Ecophon

    With 20 plus years of experience in office design and related fields, I have spent the last 8 years focused on office acoustics. Much of my time is spent raising awareness of the psychological and physiological effects of sound on worker health, well-being and performance in office environments. I have aided the facilitation of an industry-wide prioritisation of the latest research, regulations and best practice for effective workplace and acoustic design. Along with Dr. Nigel Oseland, developed the psychoacoustic approach profiling tool which helps organisations solve office noise distraction issues. Specialties and core competencies include: Designing, developing and implementing effective strategies to solve workplace and acoustic-related issues. Psychology, Office Design, Sensory Design, Environmental Management, Acoustics. Education and Qualifications: MSc Psych (2022), PGDip., Env Management, PGCert. Integrated Safety, Health and Env Mgmt., PGCert. Enterprise and Env., B.A. Interior Design. AAB, Bus. Admin. Sensory Intelligence®, Licensed Practitioner.

• 1400 Afternoon Chair's Welcome Back

  • Bernie Mitchell, CMO at Velvet Platform
  • 

    Bernie Mitchell

    CMO at Velvet Platform

    Cofounder of London Coworking Assembly, Bernie J Mitchell is well known for his special interest in teaching coworking spaces how to create thriving business communities through podcasting, seminars, events, skills, and workshops. Throughout his career, his efforts have been directed by his constant need to have a deeper understanding of how people share space, work, and learn together. Apart from being a coworking champion, Bernie is also a podcaster on the Coworking Values Podcast, an initiative of the European Coworking Assembly, a platform in which he gets to speak with the many role players in the coworking industry from all over the world. Through this podcast, Bernie and the other agents of change get to educate, to inform and to engage people on the ins and outs of the coworking industry and how it can be improved for the betterment of both coworking space providers and users. To add to Bernie’s passion for developing the future of work, he serves as the Chief Operating Officer for Velvet Platform, a payment collaboration platform, as well as the Chief Marketing Officer for PayPugs, delivering digital banking solutions. In the spirit of serving and teaching, Bernie is a trustee for the enterprise training programme, UrbanMBA. The programme is designed to reach, train, and assist young adults who are not trained in education and to also re-train and re-educate potential entrepreneurs into the way of business. At the heart of this enterprise and all involved in it, lies the desire to enable young adults to believe in a future tailored by them for themselves.

• Neurodiverse Communities' Experiences with Soundscapes

  • Sally Augustin, Design With Science, University of California, Berkeley
  • Evan Benway, Moodsonic
  • Fran Board, Moodsonic

  The soundscape of the office is a top complaint as well as a massively untapped design opportunity. Neuroscience consistently links particular soundscapes to specific cognitive and emotional outcomes among the general population. This study focuses on the differential sonic experiences of people with attention deficit hyperactivity disorder (ADHD), and is the first study in a longer-term exploration of the variation in response to workplace soundscapes.

  • 

    Sally Augustin

    Design With Science, University of California, Berkeley

    Sally Augustin, PhD, MBA, is a practicing environmental psychologist and a principal at Design With Science. She has extensive experience integrating science-based insights to develop recommendations for the design of places, objects, and services that support desired cognitive, emotional, physical, and financial outcomes/experiences. Sally, who is a Fellow of the American Psychological Association, is also the editor of Research Design Connections, a monthly newsletter with daily blog, that reports and synthesizes the findings of recent and classic research in neuroscience, cognitive science, and other social sciences that are useful to designers, all in everyday language. She is the author of several books and her work has been discussed in publications such as The New York Times, The Wall Street and The Guardian.

  • 

    Evan Benway

    Moodsonic

    Evan is the Managing Director of Moodsonic and the global leader in biophilic soundscape design for workplaces. Previously, Evan worked for Poly, where he was Director of Product for their groundbreaking soundscape technology. His work as an inventor has resulted in over a dozen patents, and his contributions to soundscape research have been published in numerous journals. As Moodsonic has grown from a small startup to a business servicing top companies in the Americas, Australia, East Asia and Europe, the diversity of sensitivity to sonic stimuli has become a growing priority. Evan is an inventor with over a dozen patents, a scholar whose articles have been published in journals such as Frontiers in Psychology, and a jazz drummer. He lives with his wife and daughter in the beautiful Austrian alps.

  • 

    Fran Board

    Moodsonic

    Fran leads Moodsonic’s research efforts, funneling the results of research into the design of workplace soundscapes. Her background combines music, design, and research, with recently published scholarly work including studies of crossmodal perception, and the complex interactions of sight, sound and aesthetic appreciation. Her present research focus is on broadening our understanding of how diverse sensory sensitivities affect the impact of typical office soundscapes as well as biophilic alternatives.

• Now, Next and Beyond: what an office needs to deliver in 2021 and beyond

  • Peggie Rothe, Leesman

  A decade after first measuring workplace experience, Leesman began measuring employee experiences in home working environments. A year on from the onset of the COVID 19 pandemic and we hold the two largest global datasets of their kind – 817,000+ office-based responses and 160,000+ home working responses.

  The data indicates that if you’re going to utilise office space in 2021, you must create an exceptional experience for your employees, or accept that they will choose their homes over coming to the workplace. But what does exceptional experience look like?

  Do you really know what purpose your office serves and what motivates employees to go there? Join Leesman’s Chief Insights and Research Officer, Dr Peggie Rothe, as she reveals the latest trends in the data and uncovers the crucial factors organisations need to consider for future workplace strategies.

  • 

    Peggie Rothe

    Leesman

    Dr Peggie Rothe is Chief Insights & Research Officer at Leesman, where her role includes leading the research undertaken on the world’s largest independent workplace experience database and helping organisations understand the link between people and place. Before joining Leesman in 2014, she was as a researcher at Aalto University (Finland) with a focus on CRE and workplace management. She published her findings in several peer-reviewed academic journals and earned her doctorate in 2015. Prior to this, she worked as management consultant and real estate advisor.

• How To Structure the Workplace After COVID

  • Daniel Davis, Hassell

  One of the big questions facing companies coming out of the pandemic is simply: where will people work? There are many possible answers. Perhaps people will work at home, or in offices, or some hybrid scenario.

  In this presentation, we will present new research looking at which models Australian companies adopt as they emerge from the pandemic. In many ways, Australia is the perfect place to study this recovery. They are six to twelve months ahead of places like the UK because they controlled the outbreak through social distancing rather than waiting for the vaccine.

  We outline the five workplace models that most firms in Australia are considering. Drawing on survey data and interviews with experts, we explore the pros and cons of each model.

  The main takeaway is that we’re moving from having a single dominant workplace model to having a plurality of models. This shift presents a challenge to business leaders. Before the pandemic, companies could reliably open offices in central business districts and not think twice about it. With many models emerging, companies need to look at the relative strengths and weaknesses of each workplace model and evaluate them against their own strategy, culture, purpose, employees, and work style.

  • 

    Daniel Davis

    Hassell

    Based out of New York, Daniel is a senior researcher at Hassell focusing on the relationship between people, space, and design technology. Prior to joining Hassell, Daniel was the Director of Research at WeWork, and a research assistant for Antoni Gaudí’s Sagrada Família. He originally studied architecture in New Zealand and later did a PhD in architecture at RMIT University in Australia. Daniel is a regular columnist for Architect Magazine and his research has appeared in a variety of publications including Wired, Fast Company, and the Harvard Business Review.

• What if everyone could walk to work?

  • Gareth Jones, TownSq
  If hybrid working models become the long-term trend then our communities, environment and town centres all stand to gain.

  In this white paper, Gareth and the TownSq team explore how new workspaces can serve communities, landlords and local authorities alike, to enable citizens to live a more engaged and fulfilling life.

  TownSq are a B Corp with community workspaces across the UK. Through their spaces and programmes, they have worked with thousands of freelancers and startups from Wrexham to Bognor Regis, Barnstaple to Bicester.

  • 

    Gareth Jones

    TownSq

    Gareth experienced the pain and joy of founding and leading one of the UK’s largest communities of entrepreneurs. Driven by systems change, Gareth is passionate about improving the way entrepreneurs and their employees work. He aims to make a difference through a variety of posts: director of the UK Coworking Assembly; member of the Prime Minister’s Small Business, Scale ups and Entrepreneurs Business Council; board member of a number of fast-growing tech companies; management team of Cardiff University Clwstwr; director of Cardiff Start; and Great British Entrepreneur Award judge. He is also an UnLtd Future Pioneer, was one of the Maserati 100 in 2019, and was named in the Next 30 by the Institute of Welsh Affairs as one of the 30 people who will make a positive impact on the future. When he isn’t working, Gareth enjoys teaching his son about his favourite music, walking in the countryside, and expanding his mind through travel and books

• The Business Case for Remote Work for Employers, Employees, the Environment, and Society

  • Kate Lister, Global Workplace Analytics

  GWA’s latest report offers a research-based approach to quantifying the impact of remote work. The report describes how each category of costs/savings is estimated, the assumptions behind the estimate, the research behind the assumptions, and gives examples of organizations that have measured results in their organization.

  The report offers hard data that will help organizations with the tough decisions employers are making right now about their future workplace strategies.

  • 

    Kate Lister

    Global Workplace Analytics

    Kate is president of Global Workplace Analytics (GWA), a research and consulting firm that helps employers understand and prepare for the future of work. Her expertise is focused on workplace, workforce, technology, and other trends that are changing the who, what, when, where, and how of work. She has been helping public and private sector employers implement and optimize hybrid-remote work strategies for over 15 years. Working with some of the world's most respected product and service providers, GWA helps make the 'people, planet, and profit' business case for workplace change and collaborates to publish a wide range of original and secondary research.

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